FAQs

How can I access a database?

Companies and institutions with a fixed IP can have this activated for the use of DrugBase Plus. You can choose which of the databases you want to use. You can also decide how many users should be able to access at the same time (concurrent user). At the moment it is not possible to use the DrugBase Plus offer without a fixed IP. However, this function will be available in the future. You are welcome to make a note now if you want to use the DrugBase without a fixed IP.

How much are the respective databases?

The prices depend on various factors (database, simultaneous users, etc.). It is therefore not possible to give a general answer to this question. We would be happy to prepare an individual offer for you.

I get a message that all sessions are already used. What can I do?

While booking, a number of concurrent users is agreed. The message shows that all the sessions available to your institution are occupied by colleagues. First a colleague has to log out before you can access. If necessary, speak to the administrator of your institution so that the number of simultaneous users can be increased.
 

How long are ABDA messages displayed?

Messages are displayed for the duration recommended by the ABDA. A distinction is made according to categories:

  • New introduction- 3 months

  • Changes - 10 years
  • Recall - 5 years
  • Report from the federal institutes - 3 years
  • AMK report- 10 years
  • ABDATA report - 3 years
  • Changes, economic- 1 month
  • Changes, pharmaceutical - 6 months
  • ABDA press releases- 1 month
  • Launch of non-medicinal products - 3 years
  • other informations - 10 years

Do you have any questions?

If you have any questions, please do not hesitate to contact us.
The DrugBase team will be happy to help you.

Find answers to common questions
Team Databases and Software
+49 711 2582-347
monday to friday
9 AM to 5 PM
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